Two Models of Attendant Care Services

Traditional Agency Model includes the following:

  • The consumer delegates an agency as the employer, the agency handles all aspects of payroll processing and workers compensation claims
  • The agency will select, hire and employ attendants
  • The agency supervises the attendants and assignments will be based on availability of staff and not necessarily by the consumer’s choice
  • Agency provides trainings for all attendants
  • Per Pennsylvania Department of Health, all attendants are required to have TB tests and Criminal Background checks prior to working

Consumer Delegated Model includes the following:

  • The consumer will delegate Voices as the employer and Voices will handle all aspects of payroll processing and worker’s compensations claims
  • Voices will provide assistance in locating additional attendants for the consumers who request that assistance giving the consumer the ability to interview and select their attendants.
  • Voices will provides trainings for all attendants